We adopt a proactive approach to the management of the areas in which we operate.

The safety, sustainability and health of our communities, workers and visitors are paramount. There are nearly 100 CCTV cameras across the area which have been in operation for a number of years, improving security and providing additional information for the police to ensure the safety of all workers, residents, and visitors. Alongside this there is 24/7 security around the Carnaby Street area as well as a dedicated team of cleaners.

As part of our approach to enhancing the sustainability of the areas which we manage, we are driving a number of successful initiatives, including improving recycling facilities, and adding greenery where possible. We work closely with Westminster City Council to keep the area clean and healthy.

We have been part of the West End for over 35 years and as long-term stewards have formed many enduring relationships with our neighbours and the local community.

We work with a range of partners including not-for-profit organisations, charities, educational establishments, and other local community groups across Westminster and Camden. By working with local organisations, we can build long-term relationships that maximise the value generated for the local community from our own resources and influence.

We contribute to a range of causes with a particular emphasis on creating opportunities for local young people, homelessness, and food hardship. Aside from cash donations, we contribute space in the form of in-kind and reduced rent and our employees’ time through volunteering activities with local organisations.

Find out more about about Shaftesbury Capital’s Community Impact:

Community impact report